Accelerating digitalisation in conformity assessment: free eLearning for CABs

UKAS is working to understand and support how Conformity Assessment Bodies (CABs) can embrace digitalisation.

Digital transformation offers significant opportunities for the conformity assessment sector — from improving efficiency and consistency, to strengthening trust and transparency across supply chains. However, this shift also presents challenges and the pace and scope of change can vary significantly between organisations.

To help CABs prepare for the future, UKAS is engaging with a wide range of stakeholders and subject matter experts to explore how digital technologies are influencing assurance activities — and how the sector can respond.

Why digitalisation matters

Digitalisation has the potential to transform the way conformity assessment services are delivered. The benefits include:

• Improved efficiency – automating routine processes and reducing manual effort.
• Better data quality – enabling more consistent, traceable, and timely information.
• Enhanced customer experience – through streamlined interactions and faster turnaround times.
• Greater resilience and scalability – supporting remote delivery, integration, and innovation.

However, the transition to digital processes must also consider issues such as security, impartiality, and the continued competence of personnel. Understanding these complexities is essential to ensure that digitalisation supports — rather than undermines — the integrity of conformity assessment.

UKAS’s role

UKAS is committed to:

• Raising awareness of how digitalisation is shaping the future of assurance.
• Facilitating collaboration across the conformity assessment and standards communities.
• Exploring regulatory and technical implications to inform guidance and best practice.
• Encouraging innovation while safeguarding trust in accredited services.

As part of this work, UKAS has developed a series of resources and case studies to support CABs on their digitalisation journey.

Access digitalisation resources

To support CABs at every stage of their digital transformation, UKAS has developed a free eLearning module: Digitalisation Readiness Insights.

This short, self-paced online course is designed to:

• Raise awareness of what digitalisation means in the context of conformity assessment
• Highlight the opportunities and challenges digital technologies present
• Help CABs consider how prepared they are for digitalisation

The module is ideal for those just beginning to explore digital tools as well as organisations already on their digital journey. It offers practical insights to help you assess your readiness and plan next steps with confidence.

Start the course today and take the next step towards a more digital future.