Key Components of a Quality Management System


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This course outlines the key components of a quality management system (QMS) using ISO 9001:2015 as a foundation. It introduces the learner to the building blocks of quality management, including but not limited to documentation; roles and responsibilities, competence and continual improvement.

  • This module covers the following aspects
    • Why you would want to implement a QMS
    • Things to consider in order to implement a QMS
    • Evaluation and improvement of a QMS
  • Learning objectives

    By the end of this course, learners will:

    • Be able to identify the key building blocks of a quality management system
    • Have the tools and understanding to develop a new and/or existing quality management system
  • Who should enrol?

    Current and prospective customers, stakeholders, new quality managers, students and those interested in gaining a basic understanding of the key components of a quality management system.

  • Duration

    Three hours

  • Price

    £265 excluding VAT

    Please note: online payment by credit card only

  • eLearning

    This training is presented as self-paced, modular online eLearning. After your payment for this training is processed, you will receive an email including a link to access the course material. This is available 24/7 and will be accessible to you for 12 months from the date of purchase.

    When completed, you will be issued with a certificate of completion.