Medical Laboratories Awareness – ISO 15189:2022 course

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Enhance your understanding of how the organisational processes of medical laboratories can be improved by meeting the requirements of ISO 15189:2022 and its focus on clinical utility, obligations to the patient and risk management in this highly interactive blended course (2 days classroom and approx 1 day coursework).

This course is designed for organisations embarking on their accreditation journey for diagnostic examination and testing in the laboratory and will support delegate understanding of the new ISO 15189:2022 standard, relating to the competence and quality of Medical Laboratories.

This course focuses on the sample pathway, to highlight the non-linear nature of diagnostic testing and how it can be designed to support the demonstration of conformance and competence to the latest ISO 15189 standard.

This blended course is split into three sections:

  • Part One – Self-directed eLearning module (mandatory completion required prior to access to trainer-led sessions), taking approximately four hours to complete
  • Part Two – Two-day trainer-led face-to-face/virtual workshop
  • Part Three – Self-directed eLearning module including a post-course effectiveness check and further reflections to consolidate your learning, taking approximately four hours to complete. This module is not mandatory but is recommended, as it further expands on other requirements not covered in detail during the trainer-led session.

Please ensure you read the minimum requirements for this course before booking to attend.

For an understanding of the changes between the 2012 edition of the standard and the new ISO 15189:2022, transition courses are available to book here.

Note: this course does not include the Standard requirements of point-of-care testing (PoCT) that have been subsumed into ISO 15189:2022. A further one-day module covering this is available to book here.

Who is this course for?

This course is designed for any individuals responsible for, and involved in, the quality and/or technical support activities relating to medical sample examination and result generation activities within their organisation. This could include:

  • Service or Technical Managers and Leads
  • Quality managers, leads, coordinators and officers
  • Biomedical scientists or Clinical Scientists involved in or looking to develop their careers into quality and accreditation
  • Those responsible for the selection, evaluation and procurement of external services
  • ISO 15189 Technical Assessors and Assessment Managers
19-20 Feb 2025

ISO 15189 Awareness

£1350 exc VAT Virtual Class Places Available

26-27 Mar 2025

ISO 15189 Awareness

£1350 exc VAT Classroom Places Available

23-24 Apr 2025

ISO 15189 Awareness

£1350 exc VAT Virtual Class Places Available

24-25 Jun 2025

ISO 15189 Awareness

£1350 exc VAT Virtual Class Places Available

24-25 Sep 2025

ISO 15189 Awareness

£1350 exc VAT Virtual Class Places Available

22-23 Oct 2025

ISO 15189 Awareness

£1350 exc VAT Classroom Places Available

15-16 Dec 2025

ISO 15189 Awareness

£1350 exc VAT Virtual Class Places Available

25-26 Mar 2026

ISO 15189 Awareness

£1350 exc VAT Classroom Places Available

N/A

ISO 15189 Awareness

In-house Request

By the end of the course, learners will be able to:

  • Complete a gap analysis for ISO 15189:2022, taking into account the organisational conformance requirements as well as the key considerations.
  • Evaluate their existing management system against the ISO 15189:2022 requirements to determine if it supports the demonstration of conformance which includes key considerations of:
    • Quality assurance
    • Evaluation processes
    • Proactive risk management and
    • Effective non-conformity mechanisms.
  • Review their existing examination methods for conformance and fitness for purpose including key aspects of:
    • Selection of methods and supporting services
    • Validation
    • TraceabilityMeasurement uncertainty
    • Selection of methods and supporting services
    • Validation
    • Traceability
    • Measurement uncertainty
  • Consider their relationships with patients and users and determine if these are effective in supporting the development of their service, as well as demonstrating conformity.

Learners who complete this training will be able to attend our free post-course drop-in sessions to support their learning. The hour-long virtual sessions run monthly and can be attended as many times as required to ask our training team any post-course questions.

  • Introduction and role of the Standard
  • Relevant terms and definitions
  • Key touch points for:
    • Persons and personnel
    • Method validation
    • Ensuring the quality of examination results
    • Reporting of results
    • Internal Audit
    • Service agreements
    • Externally provided products and services
    • Risk, Opportunities and Actions
    • Requirements regarding patients
    • Management system documentation

Learners will need access to the ISO 15189:2022 Standard, either electronic or hard copy. Standards can be purchased from BSI or ISO.

Completion of a self directed Part 1 eLearning module (approximately four hours in duration) is mandatory for this course.

UKAS Academy virtual courses are usually delivered via the Adobe Connect application. Download links for this free programme can be found within our ‘minimum requirements‘ document.

Learners will need access to two computer screens for group exercises if attending a virtual course.

Learners will be required to complete the online pre-course learning and submit an assignment for this course. Learners are responsible for ensuring that approximately four hours are dedicated to this activity prior to attending the instructor-led session.

NOTE: If the pre-course submission is not completed at least one week in advance of the course start date, the learner will not be permitted to access the instructor-led session and the standard terms and conditions of transfer/cancellation will apply.

By the end of the course, learners will be able to:

  • Complete a gap analysis for ISO 15189:2022, taking into account the organisational conformance requirements as well as the key considerations.
  • Evaluate their existing management system against the ISO 15189:2022 requirements to determine if it supports the demonstration of conformance which includes key considerations of:
    • Quality assurance
    • Evaluation processes
    • Proactive risk management and
    • Effective non-conformity mechanisms.
  • Review their existing examination methods for conformance and fitness for purpose including key aspects of:
    • Selection of methods and supporting services
    • Validation
    • TraceabilityMeasurement uncertainty
    • Selection of methods and supporting services
    • Validation
    • Traceability
    • Measurement uncertainty
  • Consider their relationships with patients and users and determine if these are effective in supporting the development of their service, as well as demonstrating conformity.

Learners who complete this training will be able to attend our free post-course drop-in sessions to support their learning. The hour-long virtual sessions run monthly and can be attended as many times as required to ask our training team any post-course questions.

  • Introduction and role of the Standard
  • Relevant terms and definitions
  • Key touch points for:
    • Persons and personnel
    • Method validation
    • Ensuring the quality of examination results
    • Reporting of results
    • Internal Audit
    • Service agreements
    • Externally provided products and services
    • Risk, Opportunities and Actions
    • Requirements regarding patients
    • Management system documentation

Learners will need access to the ISO 15189:2022 Standard, either electronic or hard copy. Standards can be purchased from BSI or ISO.

Completion of a self directed Part 1 eLearning module (approximately four hours in duration) is mandatory for this course.

UKAS Academy virtual courses are usually delivered via the Adobe Connect application. Download links for this free programme can be found within our ‘minimum requirements‘ document.

Learners will need access to two computer screens for group exercises if attending a virtual course.

Learners will be required to complete the online pre-course learning and submit an assignment for this course. Learners are responsible for ensuring that approximately four hours are dedicated to this activity prior to attending the instructor-led session.

NOTE: If the pre-course submission is not completed at least one week in advance of the course start date, the learner will not be permitted to access the instructor-led session and the standard terms and conditions of transfer/cancellation will apply.

Benefits

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Train with experienced assessors leading your course

All academy trainers are practicing or previous UKAS Assessment Managers with a wealth of experience in medical laboratory assessments

Leading virtual training

With our leading virtual training platform, learners can access the same great courses from the comfort of their home or office

Gain access to post-course support clinics

All learners get free access to our monthly virtual post-course clinics, where they can discuss any challenges or technical concepts with our trainers every month for a year after their course

Thinking about attending this course? See what our learners have to say about their experience

The information provided prior to attendance was precise and succinct and the dedication to ensuring it was completed was also helpful. I was astounded at all the trainers' abilities to not only recall specific clauses from multiple standards, but also be able to answer all questions posed.

Dean Manchett - Learner

Staff very helpful from time of initial enquiry & throughout & all were friendly, professional & helpful. Course information provided was very clear & informative. IT support and the course itself was excellent. Focused on labs & compliance. Course content had a logical approach & covered all topics I needed. Mix of presentations/ exercises etc. made it more inter-active & interesting. The course met all of my learning needs/outcomes, I feel that I now have a much improved knowledge & understanding of the ISO15189:2022 Std. & compliance requirements which I can apply in my workplace. Thank you.

Beryl Waldron - Learner

Pre course work really helped when doing the awareness course. I was able to identify my weaknesses. All the joining information was very good, we had minimal disruption because of it. Overall the trainers were both fantastic. One was also sending a lot of useful links during the course.

Anonymous - Learner

The course content was very helpful and informative. The group exercises were also perfect as they were utilised to make the content practical.

Anonymous - Learner

Excellent communication and support before the course. So much information presented in a variety of ways to keep it interesting. I've never used the Adobe Connect system before but it certainly fitted the bill for this sort of training session - very flexible.

Louise Long - Learner

FAQs

Once you have successfully completed the MedLabs Awareness – ISO 15189 course, you will receive a certificate of attendance as well as a digital badge which can be shared on social media to showcase your new skills to your network.

Successful completion of the MedLabs Awareness – ISO 15189 course will require your completion of the pre-course work, full attendance and active participation during the trainer-led session and taking the post-course online learning and knowledge check. Activities to check learners’ understanding will often be scheduled after key topics during the trainer-led session, but there is no final exam.

We recommend a minimum of four delegates for the in-company MedLabs Awareness – ISO 15189 course. Some courses can have up to twenty participants. Please contact our Sales Team at [email protected] or call us on +44 (0) 1784 429018 to discuss your in-house virtual or on-site course requirements.

  • Courses are developed by UKAS, the UK’s sole national accreditation body with over 25 years’ experience in assessing to the standards.
  • Dedicated training advisors to help find the best course or training programme for you.
  • Trainers who are practicing Assessment Managers or Technical Assessors for UKAS, specialising in the standard they teach.
  • Complimentary post-course clinic support for 12 months after course completion, with monthly access to UKAS trainers to address any challenges faced after the course.
  • Leading virtual platform facilitating interaction throughout, including group exercises, quizzes and role play.
  • In-company courses for multiple delegates, with options for either virtual or on-site delivery.
  • eLearning modules for those looking for bitesize learning.
  • UKAS Academy certificate and digital badge to share on your socials and add to individual training records for increased confidence in your competency.

Please contact our training advisors at [email protected] or call +44 (0) 1784 429018 to discuss the current availability of each course.

Blended learning combines self-directed eLearning with trainer-led sessions, in a seamless learning flow. This allows the learner flexibility in completing ‘part one’ of the course and ensures all learners enter the trainer-led session with the same knowledge of the foundational principles to be further explored and expanded upon during the course.
This blended course also includes additional content, reflection exercises and quizzes after the trainer-led session, designed to consolidate the delegate’s learning and enhance knowledge retention. Blended courses also include post-trainer-session eLearning, to consolidate the delegate’s learning and improve knowledge retention.

  • The blended MedLabs Awareness – ISO 15189 course can be booked at £1350.00 + VAT per delegate with a purchase order number, and will be invoiced as soon as the booking is processed. The invoice can be cleared by BACS or card payment over the phone. The invoice value must be paid by the course start date.
  • eLearning modules can be purchased online with a credit or debit card. If you are spending over £250 in a single transaction please contact our training team for additional payment options.

The MedLabs Awareness – ISO 15189 course price includes access to our post course clinics, which are run virtually every month and are open to all delegates for a 12-month period after attending qualifying UKAS Academy training.
This blended course also includes post-trainer-session eLearning, to consolidate the delegate’s learning and improve knowledge retention.

The minimum requirements of the MedLabs Awareness – ISO 15189 course are:

  • Completion of a self directed Part 1 eLearning module (approximately four hours in duration).
  • Access to a copy of the ISO 15189:2022 Standard.
  • Access to two computer screens for group exercises (if virtual).
  • Virtual courses will require the Adobe Connect application. Download links for this free programme can be found within our minimum requirements.

The virtual MedLabs Awareness – ISO 15189 course is delivered using Adobe Connect. Links to download this free application, alongside the minimum requirements for virtual courses, can be found here. Our virtual courses are highly interactive and include group exercises, discussions and regular delegate participation throughout.
We strongly suggest you check you are able to download and test the Adobe Connect application prior to booking your virtual course. If you have any issues with the download or test, please don’t hesitate to contact [email protected].

Meet the trainers

All UKAS trainers are dedicated professionals with years of practical experience in their specialist areas. Many UKAS trainers have previously worked as Assessment Managers, giving delegates the benefit of their wealth of knowledge.

Contact us

Need more information? To discuss your training needs, enquire about an in-house course or talk to a member of the UKAS Academy team about different course options, complete this enquiry form and one of our training specialists will be in touch.